Customer service is about solving the problems of your customers. Now, companies have to manage customer service across multiple channels. When people have a negative experience online, they blame the company. Not responding
Google's Search Generative Experience (SGE) has been making waves in the search industry since its recent announcement. By integrating generative A.I. into search, SGE aims to revolutionize the Google search journey by providing
Over the past few months, businesses have increasingly expressed concerns about the removal of Google Reviews. This surge in complaints has attracted the attention of industry experts, who have noticed a significant rise
In the heyday of traditional marketing, attracting and retaining customers was an intimidating task for local business owners to accomplish, especially when the inflated budgets of larger businesses made it difficult to compete.