Apple recently announced the launch of Apple Business Connect, which will enable businesses to customize how their information appears across Apple apps. This allows businesses to put themselves on the...

Over the past decade, consumer perceptions of online reviews have drastically changed. People are no longer satisfied with a mere star rating – they’re looking for an authentic reflection of...

As we reach the second half of the year, we take a deep dive into the happenings of the Google’s latest update with local search and more. From the launch...

Customer service is about solving the problems of your customers. Now, companies have to manage customer service across multiple channels. When people have a negative experience online, they blame the...

Google’s Search Generative Experience (SGE) has been making waves in the search industry since its recent announcement. By integrating generative A.I. into search, SGE aims to revolutionize the Google search...

In today’s digital era, appearing at the top of Google’s map results can make all the difference for local businesses. With a significant portion of internet traffic originating from mobile...

Websites are important for every business. In today’s digital age, having accessible online information is crucial for success. Just having a website isn’t enough, though. What matters is what’s on your website....

Over the past few months, businesses have increasingly expressed concerns about the removal of Google Reviews. This surge in complaints has attracted the attention of industry experts, who have noticed...

Google Analytics 4 is set to revolutionize the way businesses track and analyze data, bringing forth a host of new features and changes. In fact, Google has announced its plan...

Telling a small business owner to “assume the perspective of your customer” is one of those classic easier said than done problems. It’s not for lack of trying, but owning a small...