As we reach the second half of the year, we take a deep dive into the happenings of the Google’s latest update with local search and more. From the launch of Google's Search
Customer service is about solving the problems of your customers. Now, companies have to manage customer service across multiple channels. When people have a negative experience online, they blame the company. Not responding
Google's Search Generative Experience (SGE) has been making waves in the search industry since its recent announcement. By integrating generative A.I. into search, SGE aims to revolutionize the Google search journey by providing
Over the past few months, businesses have increasingly expressed concerns about the removal of Google Reviews. This surge in complaints has attracted the attention of industry experts, who have noticed a significant rise
What makes for good social posting, anyway? In order to craft the perfect social post, we need to take a look at why people follow businesses in the first place. Interest in services
Businesses don’t always know what they’re getting into with social posting. Most turn to outsourcing because they don’t have the time to get to know the process and learn to navigate social media.
A strong social media presence is one of the best ways to be heard, and businesses are no exception to this rule. Forget the doorstep; there’s a whole world of potential customers and
The importance of responding to customers online could not be more prevalent as reviews continue to grow more than ever before. Aside from the fact that reviews from customers help others decide whether
Digital advertising comes in many different varieties, including display advertising (those web banners next to your favorite Youtube videos), sponsored ads (such as those on Google and Facebook), and of course, search ads—just
Is your social media falling flat? Don’t sweat it; many hours have gone into perfecting the use of this not-so-secret weapon. Facebook, Google+, Twitter, Pinterest, and Instagram strategies are outlined in detail below.